Privacy Policy

Effective Date: 10/9/25

Ghost Coffee Roaster (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, purchase products, or otherwise interact with us.

By using our website or services, you agree to the collection and use of information as outlined in this policy.

1. Information We Collect

We collect two main types of information:

a. Personal Information

You provide this information when you:

  • Place an order
  • Register an account
  • Sign up for newsletters or marketing emails
  • Contact us (e.g. via support or contact form)

This may include:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed through third-party payment processors)
  • Other information you choose to provide (e.g. notes, preferences)

b. Non‑Personal / Technical Data

Automatically collected via cookies, server logs, or analytics tools:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Pages visited, time spent
  • Referral source, UTM parameters, etc.

2. How We Use Information

We use your data to:

  • Process, fulfill, and manage orders
  • Provide customer support and respond to inquiries
  • Send order updates (shipping status, confirmation)
  • Send promotional emails if you opt in
  • Improve our website, products, and services
  • Prevent fraud or misuse
  • Comply with legal obligations

We do not use your data for purposes beyond those to which you consent or which are necessary for the operation of our business.

3. Sharing & Disclosure

We do not sell or rent your personal information.

However, we may share or disclose data to:

  • Service providers / vendors (payment processors, shipping carriers, email marketing, analytics)
  • Legal / regulatory authorities, if required by law (e.g. subpoena, court order)
  • Business transfers, if we sell or merge the business (your data would be part of the transferred assets)

We limit each third party’s access to only what they need to perform their function, and require them to maintain appropriate safeguards.

4. Cookies & Tracking

We (and third-party services) use cookies, pixel tags, and similar technologies to collect usage data and improve your site experience.

You can control or disable cookies via your browser settings, but doing so may limit or break some site functionalities (e.g. login, cart, checkout).

If applicable, for visitors from regions with stricter privacy laws (e.g. EU), you may see a cookie consent banner offering you choice.

5. Data Retention & Storage

We retain personal information only as long as needed to:

  • Fulfill orders or obligations
  • Comply with legal, tax, or accounting requirements
  • Resolve disputes or enforce agreements

Once data is no longer needed, we will either delete or anonymize it.

6. Your Rights & Choices

You may:

  • Request to access or correct your personal information
  • Ask us to delete your personal information (where legally permissible)
  • Unsubscribe from promotional emails using the “Unsubscribe” link in our messages
  • Manage cookies through your browser

For any privacy-related requests, contact us using the details below.

7. Security

We implement reasonable technical, administrative, and physical measures to protect your information from unauthorized access or disclosure. However, no system is perfect, and we cannot guarantee absolute security of data transmitted over the internet.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected data from a child under 13 without parental consent, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be effective upon posting on this page, with the updated “Effective Date.” You should review this page from time to time to stay informed. Your continued use of our website after changes means you accept the updated policy.

10. Contact Us

If you have questions, requests, or concerns about this policy or your personal information, you may contact us at:

Ghost Coffee Roaster
Email: ghostcoffeeroaster@gmail.com
Address: 750 W Stadium Ave, West Lafayette, IN 47906